Conditions of Hire/Sale

Definitions – Jessica’s - Designer Florist.
The Hirer or Client - Means person or persons hiring the equipment.
The Equipment - Mean the products, and items hired.
Conditions - Standard terms and conditions set out in this document.
General Liability - The hirer will be solely responsible for all items. All expenses must be covered should any damage or loss occur.
Holding Deposit* - A security/holding deposit in cash will be required for all bookings and Hire products; Pedestals from £35.00 each:
Glass vases from £10.00 each: Tea lights from £5.00 per 20 tea lights: Mirrors £5.00 each:

A deposit will be required to cover any loss or damage while in the hirer’s possession. This will be returned once the hire equipment has been returned in perfect condition.
Full and final payment will be required 14 days prior to the event date if applicable.
Hire charges are based on 1 day’s (24 hours) hire. On request, clients may hire and collect 1 day before the event subject to equipment being available. An extra days hire may be charged if necessary.
The hire charges do not include delivery and collection charges unless otherwise agreed prior to hiring.
The hire equipment remains the property of Jessica’s - Designer Florist.
The hirer is responsible for any loss or damage to the equipment while in transit until returned to Jessica’s - Designer Florist.
Any damaged or missing items will need to be paid for in full.
Charges will be made for any glassware returned cracked, chipped or broken. Replacement of goods is charged at current purchase price, it is then the responsibility of the hirer to reclaim any of these costs from the venue if the venue was at fault.

Refund policy – No refund will be permitted once Jessica’s - Designer Florist has commenced any form of work for the hirer or client.
Jessica’s - Designer Florist accepts no liability for injury, loss or damage to the hirer or any third party.
Jessica’s - Designer Florist reserves the right to take photographs, which may be used for promotional purposes.
Insurance against theft or damage is not included (please check your relevant insurance policy).
All packaging/boxes to be returned with the hire equipment.
All hire Items are for indoor use ONLY.
All quotations are only valid for 30 days unless otherwise agreed in advance.
If a deposit has not been received within 30 days of the quotation date it will be deemed that Jessica’s - Designer Florist services will not be required.
We reserve the right to apply surcharges to any additional changes to the original designs being made.
Any complaints must be made within 48 hrs for us to respond to you.
After the initial consultation for the provision of flowers for your wedding/civil partnership or function and a deposit being received by ‘Jessica’s – Designer Florists’, it will be deemed that you have accepted the quotation as sent, the date will be reserved; there will be at least two further appointments as follows:
First appointment – to verify the order, discuss designs in finer details and deposit taken (if not previously received).
2nd appointment – which is scheduled a maximum of six weeks and a minimum of two weeks, before the wedding/civil partnership date; A final run through to discuss the designs and finalise the details.
Without Exceptions; Full and final payment (subject to any changes) will be required on this visit.
Full and final payment will be required if a date is reserved is less that 6 weeks before the wedding/civil partnership ceremony/function.
Deposits for Flowers/arrangements* - At the time of reservation, a non-refundable deposit* of either £50.00 or 20% of the total value of the order whichever is greater will secure your wedding/civil partnership/function date (with the exception of prior agreement) which is deductible from the final invoice.
Floral items that have been quoted for can be changed or removed by the client but may be subject to different charges either up or down on the original quote or estimate – this will discussed at the time of change.
We aim to provide the most accurate floral design however due to the nature of the floristry industry, please understand that flower seasons do change and colours may vary slightly and we are dependant on the natural world to produce the wonderful and exotic flowers and foliages that we require to execute our orders. If an item is unavailable or is not of an acceptable high quality, substitutions at our discretion may have to be made, ‘Jessica’s Designer Florists’ will contact you to discuss the situation. Any substitutions will be matched as closely as possible.
Delivery is time is approximate as outside influences cannot be controlled i.e. traffic and weather!

Cancellation Charges